After trying this fix, I am now able to load this site and can connect to the game! I was unable to pull up this page in any web browser, it just gave a connection timed out error. To see if you are affected and if the steps below are likely to help, try to access the following link: I think this same feature also exists in Windows XP with the newest updates and Windows 7. It's not on by default in Vista, but some Internet Optimizer software turns it on. "I found that in my case the Error 1002: Unable to Connect was caused by an incompatibility between the EA server software and a new feature in Windows Vista called "Explicit Congestion Notification", or ECN. Since the Battlefield Heroes forum seems to go down sometimes, I quote here the post that I posted a link of. When you're on a router put your IP on DMZ. !!!!!If this isn't the problem, you might just want to have a look at your firewalls. If you can't load this, then you have the problem I had and I would suggest on clicking on the link to the bfh forum and follow the instrucions ) If you want to know if you have the problem I had realy fast, you can try to load this page. I solved my problem by doing the steps from the following link.
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