Thomson Reuters Scientific have some instructions for solving problems with the EndNote toolbar and various versions of Word available here. If the Startup folder is set to any location, highlight Startup and click on Reset.Start Word, go to Word> Preferences and click on File Locations.Select the option you want, and then click the OK button. The Convert Notes dialog box pops up, giving you three options: 1) Convert All Footnotes to Endnotes, 2) Convert All Endnotes to Footnotes, and 3) Swap Footnotes and Endnotes. Then follow the path Library> Application Support> Microsoft> Office365> User Content> Startup> Word and paste the file " EndNote CWYW Word 2016.bundle" by going to Edit > Paste Under the Location section of the Footnote and Endnote menu, click the Convert button.
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